Remote Backup Service - Encryption Key FAQs

Prior to leaving your PC, all of your valuable data is encrypted. By employing military-grade encryption technology, we make it virtually impossible for anybody to read your data, even if they were somehow able to physically intercept it.

This FAQ answers some of the more common questions pertaining to how the Dr.Backup online backup software implements data encryption.

Table of Contents

What is encryption?

What is an encryption key?

What is my Dr.Backup encryption key?

I didn't create a recovery diskette with my encryption key when I installed my software. How can I do it now?

I don't have a diskette drive on my computer. How do I save my encryption key?

I've lost a data file and I need to recover it back from the Dr.Backup storage servers. What do I do next?

I've had a hardware failure on my PC and I can no longer use it. I need to recover my critical data files and move them to a new PC/server. What do I do now?

I've experienced a disaster and the employee who had the recovery diskette has left the company. Nobody can find the diskette and we never manually set the encryption key to a known value. How can we get our data back?

Download Encryption Key FAQs