Testing Your Connection to the Remote Backup Service

After you have installed the Dr.Backup client and established a secret encryption key, use the built-in test software to verify that your user name, password and communication parameters are set up correctly on your PC and on the Dr.Backup service.

Note: Before proceeding, verify that your Internet connection is active and operating properly.

From the main text menu of the Remote Backup client software, select: Run > Test Connection. A dialog box similar to the example below will appear.

The completion of all basic diagnostic tests indicates that your Internet communications (including personal firewall) appear to be configured properly. If one or more of the tests fail - or the entire set of tests does not complete in less than one minute - there may be a problem with your connection.

The default configuration of the Dr.Backup client software assumes that you have an "always-on" Internet connection. Always-on connections include: T1 lines, cable modems, satellite and some types of DSL service. If your Internet connection is always-on, then please move to the next section.

If you are backing up a system that uses dialup networking, you will need to make a modification to the standard client connection parameters. By making this configuration change, you instruct the backup client to use Windows Dial-up Networking to automatically establish your Internet connection. This occurs automatically when it is time to perform your remote backup.