Download and Install Remote Backup Client Software

There are two options for downloading and installing the remote backup client software.

Option #1 is to select Install Remote Backup Client from the download page of the customer support center. This link displays a webpage used to automatically download, unzip and begin execution of the software setup procedure. Users should try this option first.

Option #2 is to select Download Remote Backup Client. This link allows you to download the client software directly to your PC. Once downloaded, you must then manually unzip and execute the setup.exe program on the PC/Server you want backed up. This second option may be most appropriate for users with slower internet connections -- or when Option #1 is not supported by your browser (or restricted by personal security software firewall.)

In either case, once the software has been loaded onto your PC and the setup.exe program has been executed, the Remote Backup Setup screen seen below should display.

Continue with the software installation by clicking on the Next option. A series of standard dialog boxes will be displayed. For most installations, select the default option presented on each of the installation screens.

Once the installation wizard has finished its initial setup you will see the registration prompt below.

For your first installation, select New Registration. The software wizard then prompts for your registration information.

Note: If you ever have to reinstall your software -- due to a catastrophic error or loss of data -- we recommend that you contact Dr.Backup prior to performing a disaster recovery installation. To successfully complete a disaster recovery installation you need either your recovery key file or know the value of your permanent encryption key.