Remote
Backup Service - Online Disk Storage Utilization
What
files should I not back up?
This is ultimately
a question which you must answer. We do NOT recommend backing
up the operating system or application program files. These are
easily replaced by reloading them from CD.
We have found
some instances where customers did their own backups to hard disk
- and then backed up the backups using the online service. We
generally do not recommend this, since backup files do not compress,
and you are likely backing up the same data -- using two different
backup strategies.
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I
now understand how the system works. Rather than fix things up,
can I just delete everything from the service and start over?
Yes, but only
with the help of a customer service representative. You will need
to open a service request in the Dr.Backup client log on area.
It may take 24 hours to complete this request.
Note: Re-installing
the backup client software will NOT remove files from the offsite
storage vault. This can only be done by Dr.Backup personnel.
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