Remote
Backup Service - Online Disk Storage Utilization
How
can I find out how much disk space I am currently using?
Log into the
client area of the www.drbackup.net website. Click on the disk
utilization tab. The percentage of your disk allocation currently
in use will be displayed. Usage reports are updated each Saturday.
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What
happens now that I've exceeded my disk allocation?
Relax. Your
backups will continue to be processed as normal. As a courtesy,
the first time you exceed your disk allocation, an alert / advisory
message will be sent to the latest email address we have on file
for you. You have 30 days, one complete billing cycle, to review
the situation -- and make adjustments if necessary.
If disk utilization
exceeds your package limits at the end of the next billing cycle,
additional charges will be incurred and billed to your account
for each month that the overage continues. No further advisory
emails will be sent.
Note:
The current rate for additional disk storage is US$.01 per Megabyte
($10/Gigabyte) as recorded on the first day of the month. Volume
discounts are available for customers using more than 10 Gigabytes
of off-site storage.
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How
do I request additional disk storage space?
There is no
need to request additional space. It will be automatically allocated
to your account and billed to your credit card only as needed.
You may wish
to consider switching to a service package which is bundled with
a larger amount of disk storage. Committing to a larger package
may be more economical than purchasing disk storage on an ala
carte basis. Please contact custom service to request a package
plan upgrade
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