| Feature |
Benefit |
| Backup
Software |
|
| Support
for Windows 95, 98, ME, NT4, 2000, 2003 and XP |
Modest
software footprint enables backup of legacy Windows PCs that you
have chosen not to upgrade |
| Unattended
operation |
Built-in
scheduler permits unattended operation using most dialup or broadband
Internet connections |
| Strong
encryption |
Military-grade
encryption with private encryption key you create. Your data is
always secure. |
| Supports
network drives |
Remote
mount and backup any device visible as a Windows shared drive including
UNIX "samba" volumes. No additional licenses required. |
| Email
notification |
You
receive an Email message each time your backup runs. Provides a
complete list of all files backed up and alerts you to any problems. |
| Wildcard
file specification |
Auto-select
feature scans your hard drive and marks for backup any file types
you pick. Use to find that hidden "*.doc" file you forgot
to select. |
| Version
control system |
Maintains
complete copies of your files enabling "roll-back" to
any date for which you have a backup - feature not possible with
some forms of "patch" or "delta-block" backup
schemes. |
| Support
for St.Bernard's Open File Manager |
Supports
third-party plug-in to enable you to backup live database files
which are "exclusive-write" opened at time of backup. |
| Service
Packages |
|
| Pre-packaged
value plans |
Several
popular backup package plans that can be further tailored to meet
the requirements of your business. |
| 30-day
no risk trial |
Our
"try-before-you-buy" program requires no pre-payment or
credit card. |
| Unlimited
backup and restore |
No
restriction on the frequency of your backups or how many "save-sets"
you can maintain on the service. |
| Multiple
usernames per administrative account |
Each
PC or server receives its own username and password. A single invoice
is generated for each account -- no matter how many users. |
| Disk
storage "pooling" |
Disk
storage included in backup package is shared among all usernames
on the account. No pre-specified allotment of quota per PC is required. |
| Online
customer support center |
Check
disk storage usage, create support requests and download new software
versions from your personalized customer support center. |
| Free
software upgrades |
New
features and bug fixes are made available to you for download at
no additional cost. |
| Free
Remote control software |
"Virtual"
hands-on customer support to help quickly solve your toughest backup
problems. |
| Offsite
Storage Center |
|
| Professionally
managed data center |
Service
availability regularly exceeds 99.5% in our secure storage server
hosting facility. |
| Raid-5
storage array |
Offsite
storage vault uses fault-tolerant disk array technology with hot
standby backup drives. |
| Techs
on call |
Hardware
maintenance available via on-call techs 24 x 7. Downtime minimized. |
| Offsite
backup |
Our
customer backups are themselves backed up offsite. |
| Account
Management |
|
| Fast
account activation |
Your
account is usually setup on our server within minutes of your order. |
| No
annual contracts required |
Service
packages run for 30 days and auto-renew. Add or delete usernames
as your business requires. |
| 10%
no-charge disk space overdraft |
All
accounts can exceed their usage quotas by up to 10% without incurring
additional usage charges. |
| Pre-pay
discount available |
Prepay
your service fee annually and receive a 10% discount off of the
monthly list price. |
| Credit
Card Billing |
MasterCard,
VISA, Discover and American Express credit cards accepted. Purchase
orders and invoicing available for larger accounts. |
